What We Do


ThinkShop offers consulting solutions to help you bridge the gap between Idea and Execution, through solutions that include…


1. Project Scope Definition – What, How & Linkages
2. User Experience (UX) Design
3. Project Mentoring & Project Management
4. Customer Engagement Strategy – Offline & Online
5. Custom Workshops & Training


ThinkShop is vendor-neutral and platform-neutral in its approach, and offers real advantages over traditional/digital-only outfits.
Our strengths lie in our understanding of Business needs, our ability to simplify Technology, and a deep appreciation of what customers *really* want.


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Naveen Bachwani – Founder and CEO of ThinkShop – is an expert in Customer Engagement and Business Innovation, and has been working with Internet-based technology since its early days in India.
He brings more than two decades of experience across large-scale enterprises, mid-sized firms and startups, including leadership assignments in Business Transformation, Digital Strategy and Customer Engagement.


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“The customer’s perception is your reality”

Kate Zabriskie


“Naveen has a uncanny ability to envisage what the client wants and convert it into meaningful recommendations.”

Vice President & Head – Product Development at MOSL
Also, Client of ThinkShop

“Naveen has an exceptional grasp of technology and its applications… A very creative individual with outstanding problem solving skills.”

Chief – Human Resources at ICICI Prudential Life Insurance
Also, Client of ThinkShop


Bridge the gap between Idea and Execution...

Think! Blog

Holding Customers To Ransom
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What if the business that services your needs could hold you to ransom? Think about that for a minute. There are many business firms that enjoy a monopoly in their particular industry or geography. Yes, we clamp down on the … Read More

Design Thinking and Innovation
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Having spent more than twenty years (as an internal or external consultant) addressing a variety of business problems for both clients and employers, I do know a thing or two about “Design Thinking”. In fact, my consulting outfit – ThinkShop.in … Read More

Startup India: Taking Stock
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Last month, Mint did a feature on Hits and Misses in the Indian Startup universe. It was a great opportunity to take stock of reality, since most of what we read about in the mainstream media is a function of … Read More

Crystal Gazing: 2018
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We are almost at the halfway mark of 2017, and I thought it would be a good idea to capture some emerging trends, and explore how business will be impacted in the coming months…   Trend #1 – Chatbots Bots … Read More