What We Do


ThinkShop offers consulting solutions to help you bridge the gap between Idea and Execution, through solutions that include…


1. Project Scope Definition – What, How & Linkages
2. User Experience (UX) Design
3. Project Mentoring & Project Management
4. Customer Engagement Strategy – Offline & Online
5. Custom Workshops & Training


ThinkShop is vendor-neutral and platform-neutral in its approach, and offers real advantages over traditional/digital-only outfits.
Our strengths lie in our understanding of Business needs, our ability to simplify Technology, and a deep appreciation of what customers *really* want.


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Naveen Bachwani – Founder and CEO of ThinkShop – is an expert in Business Transformation and Customer Engagement, and a Master Black Belt in Six Sigma.
He brings more than two decades of experience across large-scale enterprises, mid-sized firms and startups, including leadership assignments in Business Innovation, Customer Strategy and Product Development.


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“The customer’s perception is your reality”

Kate Zabriskie


“Naveen has a uncanny ability to envisage what the client wants and convert it into meaningful recommendations.”

Vice President & Head – Product Development at MOSL
Also, Client of ThinkShop

“Naveen has an exceptional grasp of technology and its applications… A very creative individual with outstanding problem solving skills.”

Chief – Human Resources at ICICI Prudential Life Insurance
Also, Client of ThinkShop


Bridge the gap between Idea and Execution...

Think! Blog

Doing UX Right
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Yes, we live in a multi-screen, always-on world. Yes, most of us agree that Design and UX matter. Then, why is it so hard for most organizations to do UX right? There are, of course, some challenges involved. Business enterprises … Read More

Knowing It All
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As we get older, most of us assume that we get wiser. This is seen to be true for both individuals and organizations. We may call it different names – learning, experience, insight, etc. Some of us may accelerate the … Read More

Holding Customers To Ransom
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What if the business that services your needs could hold you to ransom? Think about that for a minute. There are many business firms that enjoy a monopoly in their particular industry or geography. Yes, we clamp down on the … Read More

Design Thinking and Innovation
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Having spent more than twenty years (as an internal or external consultant) addressing a variety of business problems for both clients and employers, I do know a thing or two about “Design Thinking”. In fact, my consulting outfit – ThinkShop.in … Read More