Naveen leads ThinkShop.in – a Mumbai-based consulting firm that helps bridge the gap between Idea and Execution.
He has been working with Internet-based technology since its early days in India, and launched his first startup when he was just 25 years old and dot-coms were still in their infancy.
Naveen is an expert in Customer Engagement and Digital Strategy, a Master Black Belt in Six Sigma, and has advanced training in Usability Engineering & Project Management (PMP). He is also a sought-after speaker at business schools & conferences across the country, on topics related to Innovation, Technology and Change Management.
He brings more than two decades of experience across large-scale enterprises, mid-sized firms and startups, including leadership assignments in Business Innovation, Digital Marketing and Customer Engagement.
Through these roles, either as an internal or external consultant, he has helped organizations like ICICI, HSBC and others, leverage digital technologies, build cutting-edge products, improve engagement with stakeholders, and deliver RoI on business objectives. He has also served as the youngest member of the Management Committee at his previous two organizations.
Naveen is passionate about Photography and also an avid blogger. His contributions have been featured in a crowd-sourced book by Seth Godin, and covered in various online/print magazines like the Always-On Network, ZDNet India, YourStory, etc.
Once upon a Time…
The idea of ThinkShop was born in 1999, when we first started a web-design studio called ‘UncommonWisdom‘ to bridge the gap between business needs and Internet-based Communication Design.
Our boutique consulting firm was way ahead of its time then, but we did manage to do some interesting work in the digital space, including digital strategy, website design and UX for enterprise-grade applications.
In its second avatar, ThinkShop continues to help organizations improve engagement with their customers by bridging the gap between Technology and Business…
Business Head – Digital
Scaled-up from a fledgling start-up to a multi-million dollar business with a 3X growth in clientele
Motilal Oswal Securities Limited
SVP & Head – Innovation
Led Product Development for all Technology-based offerings & Communication Strategy
VP – Business Excellence
Led Customer Strategy, Channel Development, Business Automation & Six Sigma Quality